Wording mostly clear but some labels could be better for new users
The sales and pre-purchase phase gave me a generally positive impression of the software capabilities. The informational materials and sign-up process were clear in most respects, and I felt equipped to make a decision. That said, some of the wording used in labels and descriptions throughout the sales portal was confusing at first, requiring me to double-check certain features like the database integration and dialer functions before proceeding. This was less about the product itself and more about how the options were presented, which made my initial navigation slower than I expected. After clarifying these issues through your resources and support, I found the overall experience to be satisfactory and straightforward. The effort to understand the offering paid off, but a more user-friendly approach in wording would make onboarding easier and quicker for new users.