Wording mein thoda confusion hua tha, expectations ke hisaab se nahi tha
Jab maine WFHI ka software use karna shuru kiya toh main expect kar raha tha ki labels aur wording bilkul straightforward aur clear hongi. Lekin mujhe laga kuch terms thode unclear the, jaise 'workflow management' ko simplify nahi kiya gaya tha aur kuch buttons ke naam mere liye confusing the. Kai baar sochna pada ki user interface mein next step pe kaunsa option select karun. Dusri taraf, database feature sahi kaam kar raha tha, jo mere liye helpful laga kyunki mera kaam data organizing pe depend karta hai. Initial onboarding flow bhi theek tha par jisme kuch samajhne mein time laga. Dialer aur calling tools mein thoda glitch tha kabhi kabhi, call drop hone ya connect nahi hone ke cases aaye. Lekin telephonic support mein log toh mild aur helpful the, unhone meri queries sunni aur samjhane ki koshish bhi ki. Invoicing aur payment process smooth tha, koi dikkat nahi aayi usmein. Overall, software achcha tha lekin thoda detailed aur easy wording expected thi taaki users ko zyada mushkil na ho.