Wording kaafi confusing thi, asli kaam toh nahi bana
Mujhe laga tha ki software straightforward hoga, par jo wording aur labels diye gaye the, wo bilkul clear nahi the. Jab main access karne ki koshish karti thi, toh dashboard pe jo options the, unmein se kaunsa kya karta hai samajhna mushkil tha. Dialer tool thik-thak lagta tha, par jab actual calling ki baat aayi, toh lagata tha ki explanations aur icons zyada technical hain, jo aasani se samajh nahi aate. Database feature bhi thoda cluttered laga, jahan mujhe apni contacts add karni thi, wahan options clear nahi thi. Training videos mein kahi baar technical terms aise use kiye gaye jo mujhe dimaag kharab karne wale the, simple se terms chahiye thi jo samajh aaye. Jab maine support call kiya toh koi proper guidance nahi mili, bas generic responses diye gaye jaise ki mujhe khud samajhna padega. Sign-up ke time billing details bhi complicated thi, samajh nahi aaya ki mujhe kaise payment complete karni hai. Ye sab cheezein mila ke mujhe lagta hai ki yeh system merely thoda complicated hi nahi, balki frustrating bhi hai. Main sochti thi ki yeh mera workflow simplify karega, lekin final mein confusion aur time waste hua. Agar simply dekho toh software ke labels aur instructions itne confusing ki real work pe impact hua. Mujhe expected tha ki sahi se user-friendly hoga, par yeh toh bilkul opposite tha.