Wording for training could be clearer but the basics worked
I found the training content to be a bit inconsistent in how it explained some features, especially around the database and dialing tools. Some labels didn’t quite make sense to me at first, which meant I had to spend extra time figuring out if I was clicking the right options or not. However, once I got past that confusion, I appreciated that the overall training covered everything essential for using the software effectively. The onboarding flow was smooth and logical, and the telephonic support was quite helpful when I asked for clarifications. Automatic updates happening in the background was a nice touch, so the software felt modern and continuously improved. The invoicing process was straightforward too, no surprises there. So while the wording and labeling made me hesitate initially, the core training did enable me to get going and use the tools with reasonable confidence.