Wording clear but kuch chize missing hain jo samajhni thi
Jab main pehli baar support ko call kiya toh mujhe laga wording aur labels hai bahut straightforward hain, jo kisi ko confuse nahi karenge. Training me bhi clear explain kiya gaya tha ki dialer aur calling tools kaise use karne hain, aur database feature bhi achha describe tha. Lekin jab actual use kiya, toh mujhe lag raha tha ki kuch important cheezein missing hain jo documentation me clearly nahi batayi gayi. Payment aur invoicing ka process toh simple tha, lekin thoda aur guidance milti toh bahut madadgar hota, especially jab koi unusual question aata hai. Automatic updates regularly aate hain, jo acha hai, par kabhi kabhi jo naye features ya labelling change hote hain, unka proper explanation nahi milta. Isliye support team ko baar-baar call karna padta hai, jo thoda inconvenient lagta. Mujhe lagta hai ki agar yeh chote gaps complete kiye jayein with clearer instructions and detailed help for some steps, toh overall kaafi rahat milti use karne mein.