wording bilkul samajh nahi aayi, frustrating experience
Support team se baat karte waqt mujhe confuse kar diya unke jo labels aur terms the. Dialer buttons ka naam clear nahi tha, database field options bhi ajeeb the. Training mein bhi jo instructions mile, wo bahut unclear aur confusing the. Mujhe baar baar poochhna pada ki yeh kaunsa step hai aur yeh kaise karein. Mujhe lagta hai ki agar sign-up aur onboarding flow thoda straightforward hota toh zyada asaani hoti. Main support se direct baat kar rahi thi lekin jawab adhura ya unclear mila, kabhi kabhi repeat bhi karna pada. Mujhe lagta hai ki language thodi aur simple aur user-friendly honi chahiye, warna naye users ke liye yeh software use karna frustrating ho jayega. Automatic update ka experience bhi thoda galat tha, jab update hua toh kuch tools access nahi hue, support ne help nahi ki. Overall software mera kaam simplify nahi kar paya, bas disappointment hi thi.