2 out of 52 of 5Verified customerTraining and onboarding
Wording aur labels thodi confusing thi, socha tha better hoga
Jab maine training aur onboarding start kiya, toh sabse pehla issue yeh tha ki jo labels diye gaye the jab main software mein aage badh raha tha, wo completely clear nahi the. Form bharte waqt alag alag terms use kiye gaye, aur main soch raha tha ki yeh confuse karenge naye users ko. Training ke dauran bhi kuch modules mein jo explanation di gayi thi usme kuch terminology samajh mein nahi aayi, jaise call management aur database updates ke beech mein thoda mix-up hua. Onboarding flow mein jo next steps expected the, unka description weak tha. Thoda aur user-friendly instruction milta toh ease hoti process mein.