Wording aur labels ne thoda surprise kiya
Mujhe laga tha ki WFHI software ke labels aur wording straightforward honge, par jab main use kar raha tha toh kuch cheezein mujhe confusing lagi. Onboarding ke dauraan aur dialer setup mein labels thode unclear the, jiski wajah se mujhe baar baar manual padhna padta tha ya support ko check karna padta tha. Lekin training materials aur telephonic support ne un cheezo ko cover karne mein madad ki. Database aur calling tools wale sections mein language sometimes technical aur jargon heavy thi, jise samajhna thoda tough tha initially. Automatic updates ke baad bhi kuch labels change hue, jisse pehle se accustomed hona mushkil hua. Sign-up aur payment process toh simple tha, par ye wording wali baat mujhe thodi alag lagi, especially jab mujhe system ke complex parts ko regularly use karna padta tha. Overall, mujhe laga ki agar labels aur wording thode clearer hote, toh user experience better hota aur mujhe baar baar clarification ke liye support ko call nahi karna parta.