Skip to main content

WFHI review

Wording and labels bilkul theek nahi hai

2 out of 52 of 5Verified purchaseSales and pre-purchase

Wording and labels bilkul theek nahi hai

Maine sales aur pre-purchase information ko dhyan se dekha, par honestly baat karun toh wording aur labels main problem lage mujhe. Software ki jo description aur options diye gaye hain, wo confusing hain aur samajhna mushkil hota hai ki kis feature ka use kaise karna hai. Mujhe baar-baar lagta tha ki ye terms aur lekin explanations nahi badlenge, par nahi badle. Onboarding flow mein bhi clarity nahi thi; sign-up process thoda straightforward tha, par invoice aur payment screens mein labels kaafi unclear the. Calling tools and dialer ki explanation itni weak thi ki mujhe khud se samajhna pada ki wo kaise work karte hain. Database feature ko samajhne mein extra time laga kyunki software ke labels aur navigation confusing the. Automatic updates se kuch changes aaye, par uska bhi koi clear mention nahi tha, toh mujhe lagta hai ki software ki general clarity bahut improve honi chahiye. Telephonic support mein shayad thoda confident lagta ki wo help karenge, par jab terminology hi unclear ho toh support ka matla hota kam. Verdict simple hai: wording aur labels ko fix kiya jaana chahiye.

Abhijit ThampiKerala, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy