Wondering if I’ll need their help again
I’m not sure yet if I’ll have to reach out for support again soon, but my initial experience in contacting them was quite an effort. Signing up took multiple steps, with a few calls to clarify invoicing and payment details. The onboarding and training were well-organized, yet it did feel like I had to keep chasing for confirmations and instructions. The software itself, including the calling tools and database, seems solid and updates happen automatically without me needing to intervene. Still, I found the telephonic support requires persistence; they are helpful but not always immediate. I think if everything continues smoothly I might not need much more support, but the first effort was considerable enough that I could imagine needing assistance again. So I’m cautiously optimistic I’ll manage, but I’m prepared to make some calls if problems crop up later down the line.