Wondering how much help I'll actually need next time
I’ve been thinking about the whole pre-purchase process with WFHI and honestly, it took a bit of effort on my part. The software and training looked promising, but signing up and figuring out the invoicing system wasn’t entirely straightforward at first glance. I wasn’t totally sure about all the features, especially the database and calling tools, so I kept toggling between their resources and trying calls with the dialer. The training materials helped clarify some things gradually, which was good. Now I’m sitting here wondering if the next time I approach something similar, will I still need this much help? The telephonic support was definitely useful when I got stuck with the setup or payment questions, but I’m hoping with practice I won’t feel that dependent. The updates have been automatic and smooth so far, no complaints there. Overall, it was a learning curve, and I might still ask for some assistance next time, just because the first-time hurdles weren’t trivial or quick to solve.