won't try this again

So I used the support a few times during the week and it was kind of a mixed experience. On the one hand, the calls were answered quickly and the staff was polite. But after that, responses were slow and sometimes confusing. I felt like I kept explaining my issue multiple times without much progress. The automatic updates also caused the dialer to behave erratically certain days, which made my daily rhythm disruptive. The database itself seemed fine, but the constant glitches made it hard to rely on for daily work. Honestly, given the hassle, I probably wouldn't sign up again unless these issues are fixed. The sign-up and payment process was straightforward enough though, so not all bad.