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WFHI review

Won’t try the training again, was too confusing

1 out of 51 of 5Verified customerTraining and onboarding

Won’t try the training again, was too confusing

I tried going through the training program because I wanted to use the remote workflow tools properly. Unfortunately, the explanations weren’t clear at all, which made the whole process frustrating. The step-by-step guidance wasn’t detailed enough for a beginner like me, so I ended up confused about how to use important features like the dialer and database. I expected the training to be helpful, but instead it felt like I was guessing my way through most of it. Even with telephonic support, I couldn’t get clear answers quickly. The onboarding felt rushed but unclear at once, which was a strange combination. Because of that, I don’t think I will do this training again since it didn’t meet my expectations. I was hoping it would simplify things rather than make me more unsure about the software.

Pranav KarnikNagaland, IndiaExperience: Published:
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