Won't try it again due to confusing labels
The software's interface was quite confusing due to unclear wording and labels. When I first navigated through the menus, I expected something straightforward, but the terminology used often left me guessing what each option did. The database feature especially suffered from this issue, where the labels didn’t clearly indicate their function, leading to mistakes that could have been avoided. Even the calling tools and dialer had ambiguous icons and unclear button names, making it difficult to operate efficiently. The support communication wasn’t very helpful because they often referred me back to those very confusing terms, complicating matters further. While the automatic updates were fine and didn’t interrupt my workflow, it didn’t make up for the initial confusion. The invoicing and payment process was the only aspect that felt adequately labeled and straightforward. Overall, considering the constant struggle with unclear wording and the lack of intuitive labels, I wouldn’t use WFHI again. The time I spent figuring things out outweighed any benefits I might have gotten from the software.