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WFHI review

won't try again, zero response

1 out of 51 of 5Verified customerSales and pre-purchase

won't try again, zero response

I had a really poor experience when I first contacted the sales team to get details about the software. They promised to answer my questions but I barely got any response, and when they did reply, it was very slow and unhelpful. The sign-up process felt clunky because there was no clear guidance, and trying to get any assistance over the phone was a total waste of time. I waited days for callbacks that never came, and emails were ignored for long periods. The whole thing left me frustrated enough that I wouldn’t want to repeat this experience or recommend the service to anyone. If responsiveness and clear communication are important to you, you might want to look elsewhere because from what I saw, this company drops the ball on those basics. I am honestly done with trying to get through their system or support. Signing up again or engaging with their team simply isn’t something I’d want to do after what happened here.

Adnan JosephHaryana, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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