Won’t rely on this training for next time
The training and onboarding experience didn’t prepare me sufficiently to run the software on my own. While the sessions had some useful information, I found the instructions incomplete and often confusing. I ended up needing to call support several times after the training to get help with basic functions. That indicates to me that the training is inadequate if I have to keep asking for assistance. The onboarding flow overall was disorganized, and I doubt I will feel confident using the system without help in the future. It’s just too complicated without more thorough training or better documentation. I can’t say I would count on my next training session making much difference either unless it changes drastically. For now, I will rely on support to guide me rather than feeling competent independently.