I had high hopes when I first signed up with WFHI software, but the experience of getting started wa

I had high hopes when I first signed up with WFHI software, but the experience of getting started wa

I had high hopes when I first signed up with WFHI software, but the experience of getting started was frustrating. The onboarding promised quick setup, but it took way longer than I expected to integrate with my existing systems. I reached out to telephonic support multiple times but waiting on guidance stretched over days, which stalled my workflow significantly. The training sessions felt rushed and not very thorough, so I ended up having to look for additional resources myself. While the invoicing and payment system worked fine and was clear, it couldn’t make up for the delay in getting productive. The automatic updates sometimes changed settings unexpectedly, which added to confusion. I appreciated that the software had potential, but given the slow ramp-up and poor communication, I wouldn’t go through the process again. It's just too much hassle for what’s offered here and didn’t match my expectations on support speed or onboarding ease.