Won't do the training again, honestly
I went through the onboarding and training hoping it would be straightforward but it really wasn't. The explanations were kind of all over the place and some things got repeated which made it confusing rather than clear. I had to keep going back to basics because the flow didn’t stick well in my mind. There was one part about the dialer tools that was explained fine but honestly, that was about all that stood out positively. The rest felt like they assumed you already knew a lot, so it got frustrating after a while. Looking back, I’m not sure I would start this training again if given a choice because it just felt too scattered and unclear. It’s difficult to say this, but clarity is key when you’re learning remotely and this missed on that mark for me. I guess the automatic updates working smoothly was a relief, otherwise it would have been worse.