Won't do it again, the steps were all over the place
I signed up hoping the onboarding would be a clear, step-by-step process but it quickly became a mess. First, I received instructions to set up the database before even getting access to the dialer tool, which doesn't make sense because I needed that for calls right away. Then, when I finally got into the software, the updates started rolling in without notice, breaking features I had just learned to use. I tried calling support, but the communication was back and forth with confusing explanations. Instead of guiding me logically, they made me repeat what I'd done multiple times without solving the core issue. The invoicing and payment steps were straightforward but didn't make up for the poor experience. After going through the training materials, I realized they weren't tailored to my workflow; waiting times between modules felt random. Overall, it was frustrating to deal with a process that seemed rushed and poorly planned. I won't do this again because I need a system with clear, sensible steps that actually work in the right order.