won't do it again, support was really slow
I can say this after dealing with billing issues several times: I won’t go through this with WFHI again. Every time I reached out with questions or confusion about invoices or payment status, I waited way too long for any response. It felt like I was explaining the same thing over and over and none of my concerns were really addressed in a timely manner. Signing up was straightforward enough, and the payment system at first seemed okay, but after that, the slow support made me frustrated. Even when automatic updates rolled out, I couldn’t get a clear explanation from anyone over the phone. The whole invoicing process never gave me the clarity needed to feel comfortable continuing. After investing so much time trying to communicate with support and waiting for responses, I decided not to continue with WFHI’s service. It was just too frustrating, and I don’t want to face the same issues if I try again.