won't do it again, no response
I enrolled expecting a smooth onboarding process but it was quite the opposite. People were slow to answer my questions and sometimes they didn’t respond at all. This made me lose valuable time that I could have spent setting up the software properly. The training materials didn't cover enough practical steps and when I asked for help, the replies were either delayed or missed my point entirely. I tried to contact support by phone multiple times but didn’t get the assistance I needed. This lack of responsiveness made me feel quite frustrated because I was hoping for more support as a beginner with the software. I wouldn’t want to go through the onboarding again given this experience. It was disappointing that there wasn't a clearer path to get my issues resolved quickly. So, no, I won’t do it again under the current support conditions because timely help is too important for anything else to matter.