Won't do billing with WFHI again, too confusing and frustrating
I tried using WFHI's billing and payment features but honestly it was quite a mess for me. The signup and invoicing setup process felt unclear and I was stuck multiple times. At one point, I needed support and the help I got did not resolve my issue at all. Because of that, I doubt I will try dealing with payments here again. The whole system felt unnecessarily complicated and caused delays in my workflow. While the software promised automatic updates and easy access, my experience was that nothing seemed automatic or easy. I dreaded having to repeat the process for my next invoice because it just felt like more hassle than it should be. I’m not satisfied with how things worked out, nor with the amount of help needed which was not really effective at that critical moment. Because of all this, I won’t be using WFHI for my billing again and will look elsewhere for a smoother experience. They need to simplify this and make support more helpful for complex cases.