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WFHI review

Won't Bother Calling Support Again Next Time

1 out of 51 of 5Verified purchaseSupport and communication

Won't Bother Calling Support Again Next Time

Honestly, I don’t think I’ll be reaching out to support again with WFHI. The experience last time was just way too frustrating. I tried to get some basic help with the dialer and database setup, but every time I called, I ended up waiting ages or the person on the other side didn’t seem to understand my issue properly. I spent more time explaining than actually fixing anything. It almost felt like no one was really listening, and after a point, I just gave up and tried figuring it out myself. When I needed something simple clarified, I couldn’t get a clear answer, which just added to my annoyance. I’m not sure if I’ll even want to go through all that hassle again the next time I face a problem. If things don’t improve, I might just avoid using this service fully because support is a big part of working remotely for me, and if I can’t rely on that, then it doesn’t seem worth it. So yeah, my verdict is pretty clear on that.

Nishant Vineet ThomasSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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