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WFHI review

Won't be using this again

2 out of 52 of 5Verified customerTraining and onboarding

Won't be using this again

I had high hopes going in, expecting the onboarding and training to be streamlined and clear. Unfortunately, it didn’t match what I envisioned at all. The initial sign-up process was somewhat smooth, but once I started the training, it felt disjointed and confusing. The modules promised to help me get up to speed quickly, but I found the pacing off and many details glossed over, which slowed down my progress rather than helping it. The software itself was okay—I didn’t encounter major bugs during training. However, the onboarding flow lacked the intuitive guidance I had hoped for, making it feel like I was figuring things out on my own more often than not. While support was reachable, their assistance on training specifics was limited. After all this, I’m not inclined to use this platform’s training and onboarding features again because it did not live up to my expectations or the initial descriptions.

Lavanya ShahLakshadweep, IndiaExperience: Published:
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