2 out of 52 of 5Verified purchaseSupport and communication
Won't be going through this setup again
I had hoped the telephonic support would be more helpful next time, but honestly, it didn't live up to what I expected. When I ran into issues with the dialer setup, the support wasn't quick or thorough enough to solve them in one go. Maybe the automatic updates work fine, as I didn’t notice problems there, but the back-and-forth on calls was frustrating. Compared to other software onboarding experiences I've had, this felt slow and repetitive. So, if I needed help again, I’d be hesitant to rely on their support because it was not as straightforward as promised or hoped for.