Won't be doing the training again without more real help
Honestly, I found the training and onboarding process quite frustrating. It felt like I was left to figure out most of the software aspects on my own, which slowed my progress significantly. The materials provided did not clarify all the details I needed, and I believe I would require additional help the next time I approach this training. Without better guidance, I doubt I'll attempt the whole process again soon. While some parts of the training were alright and the support team did respond eventually, the overall experience felt inefficient and time-consuming. I expected more hands-on support during onboarding to reduce the waiting around and the confusion. For now, I don't see myself re-enrolling unless there is improvement in how the training is structured and delivered. You need to rethink how you help learners get to grips faster if you want repeat customers willing to invest their time again.