won’t be doing the training again any time soon
I tried going through the onboarding and training expecting it to clarify how to use the software, but honestly I ended up feeling less confident than before I started. Some parts were okay, like the basic overview of the calling tools and signing up, which gave me a general sense of direction. However, much of the detailed training felt unclear, especially around using the database feature and handling automatic updates. The terminology sometimes felt inconsistent, which made it hard to stay focused or fully understand important steps. Telephonic support was available but didn’t fill all the gaps for me, leaving me stuck multiple times. I think if I were more patient with trial and error, maybe it would get better, but right now I’m not motivated to repeat the training or recommend it to anyone who needs a straightforward start. There’s a small chance I might try again but only if major improvements are made to the clarity and structure of the materials.