Woh moment kab mila nahi, bas wait karte rahe
Mujhe lagta hai support ka system thoda disorganized hai. Jab bhi main kisi issue ke baare mein baat karta, har baar mujhe wahi same question dobara repeat karna padta. Yeh baat mujhe confuse karti thi aur patience lekar rakhni padti thi. Wait time bhi kabhi kabhi zyada ho jata tha, jis se mera kaam delay hota tha. Software feature toh theek-thaak hi hain, dialer thoda up-down karta hai, magar support ki jagah pe failure hona poora experience thoda kedha bina deta hai. Ek achhi baat hai ki automated updates regularly milte hain, jis se system thoda fresh lagta hai. Lekin jab mera ek basic issue tha user database me, uska phone pe solution lene me hi zyada time lag gaya. Is company ke system ke andar communication improve karne ke liye zarurat lagti hai, warna yeh jyada useful nahi rahega.