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WFHI review

Woh moment jab support ne asliyat dikhayi

5 out of 55 of 5Unverified experienceSupport and communication

Woh moment jab support ne asliyat dikhayi

Jab support ko call kiya tha toh initially thoda confusion ho gaya tha ki mujhe kahan se help milegi. Lekin jab samjha ki poora dashboard aur training material kaise kaam karta hai tab woh moment aaya jab mujhe ye sab clear hua. Software ka dialer aur database thik chal raha tha, par jab kisi mushkil point pe gaya toh support ka tarika bada simple aur direct laga, jo actually kaafi helpful tha. Mujhe lagta hai ki training se zyada benefit toh support ki communication style ka mila, jo fauran problem ko samajh ke solution de dete hain. Unka telephonic support ka waqt bhi theek tha, reasonable delay hota hai par patience se baat karne se sab clear ho jaata hai. Automatic updates kabhi kabhi naye features laate hain jo pehle confuse karte hain, par support un topics ko achhi tarah cover kar deta hai. Overall, jab mujhe samajh aaya ki kis tarah se support use karna hai, tab pura system mera kaam asaan kar diya. Yahi moment tha jab sab cheezein apne jagah fit hui.

Sunil MukherjeeMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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