3 out of 53 of 5Verified purchaseSupport and communication
Woh moment jab support ka matlab samajh aya ya nahi
Maine bahut baar WFHI se support liya, kabhi kabhi helpful tha aur kabhi thoda frustrating bhi. Jab mujhe unki telephonic support mili, toh starting mein mujhe lag raha tha ki mujhe baar baar ek hi baat repeat karni padh rahi hai, aur wait bhi zyaada hua. Lekin ek baar jab support ne mujhe specific database feature aur updates ke bare mein samjhaya, tab mujhe laga ki haan, yeh system work kar sakta hai. Onboarding flow thoda confusing tha, par training ne thodi madad ki. Payment aur invoicing smooth rahi. Overall, main kehta hoon ki support experience mixed tha par decent tha jab tak main thoda patience rakha.