Woh moment jab samajh aaya ki support thoda tricky hai
WFHI ke support system se main thoda mixed feelings mein hoon. Jab maine pehli baar call kiya toh laga ki mujhe apne aap zyada cheezein samajhni padengi, kyunki answers direct nahi mile. Unka telephonic support theek tha, par kabhi kabhi lagta ki jo main pooch rahi hoon uska jawab mere hisaab se clear nahi hota. Training material achha hai, lekin jab kisi technical problem ko lekar baat karni hoti hai, toh aapko thoda apne taraf se kaafi research karni parti hai. Dialer tool accha chal raha hai, lekin kuch features aise hain jinke baare mein mujhe tab pata chala jab maine software explore kiya. Mujhe lagta hai ki agar support thoda zyada proactive hota, toh main zyada confident feel karti. Lekin, mujhe ye bhi samajh mein aata hai ki remote tools ke liye har question ka turant answer ho, ye mushkil hota hai. Mujhe lagta hai aapko apne users ke doubts jaldi resolve karne ke liye thoda aur strong system tayaar karna chahiye. Par overall, main ab thoda zyada comfortable hoon aur lagta hai ki ab tak ki training aur support se main kaafi kuch seekh gayi hoon, bas thoda aur time lagega to sab clear hoga. Har roz training kar rahi hoon, slowly samajh aa raha hai ki kaise best use karoon.