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WFHI review

Woh moment jab sab kuch fail ho gaya tha

1 out of 51 of 5Verified purchaseBilling and payments

Woh moment jab sab kuch fail ho gaya tha

Mai pehle soch raha tha ki billing aur payment ka process smooth hoga, par jab actual mein problem aayi toh situation frustrating ho gayi thi. Invoice mein kuch errors the jo mujhe samajh mein nahi aaye, toh maine turant unko call kiya. Support team se baat hui, par response thoda slow tha aur clarity bhi utni nahi thi. Wo baat nahi hai agar thoda extra waqt lag jata, par jab problem repeat ho rahi thi toh patience khatam hone laga. Phone pe jo process samjhaya gaya, woh complicated lag raha tha aur baar baar mujhe verify karna pad raha tha apni details. Mujhe laga ki payment mein jab bhi issue aya hai, toh jaldi resolve hona chahiye, par yeh baar-baar delay hua. Main sochta hoon ki agar software update aur support thoda zyada effective hota, toh shayad aise issues fast solve ho sakte. Chhoti si baat hai ki sign-up process thoda zyada simple hona chahiye tha taa ki confusion na ho. Overall, woh ek moment jab sab kuch fail ho gaya, wahi sabse frustrating tha, warna software mein potential hai.

Jeevan KhuranaTelangana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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