Woh moment jab problem samajh mein aayi
Mujhe WFHI ke sales and pre-purchase process mein ek ajeeb experience hua. Shuru mein sab sahi chal raha tha, sign-up se leke dialer setup tak smooth tha, par jab mera database feature thoda glitch karne laga, tab sab confuse ho gaya. Us moment mujhe laga ki ab system mera saath nahi de raha. Lekin jab maine support ko call kiya toh unke response aur telephonic assistance se wo moment thoda better ho gaya. Unhone patiently problem samjha aur solution dene ki koshish ki, jo mujhe pleasant surprise tha. Thoda aur quick response hota toh perfect hota. Lekin overall, woh jo confusion aur frustration feel hua uske baad jab samajh mein aaya ki problem kaha se aa rahi hai, tab mera perception kaafi better ho gaya. Toh haan, difficult phase bhi tha, but uske baad process thoda smooth chala toh uska credit bhi dena chahiye.