Wo moment nahi aaya jab sab click kar gaya
Training aur onboarding ke dauraan main expect kar rahi thi ki mujhe dheere-dheere clarity milegi aur ek moment aayega jab main confidently feeling karungi ki haan, ab main taiyaar hoon. Lekin wo moment mujhe kabhi clearly nahi mila. Pehle phase mein jo software setup tha, especially database ko samajhna, use karna thoda confusing tha. Training sessions routine ke hisaab se thik the, par unmein zyada detail ya practical guide nahi thi jisse mujhe jaldi samajh aaye. Dialer ko explore karna main chahti thi ki jaldi ho jaye, par instructions thodi ambiguous lagti thi. Uske baad automatic updates aaye jo kabhi kabhi settings ko change kar dete the bina mujhe pehle bataye. Signature aur payment process mein clarity thi par main jitni expectation leke aayi thi, utni confidence training ne nahi di. Support team se baat ki par voh madad bare minimum hi deti thi, aur mujhe lagta hai ki is wajah se jo confusion tha wo thoda badhta raha. Main gradually samajh rahi thi lekin wo yaqeen ya comfort level nahi mila jo kisi naye software ko sahi tareeke se use karne mein chahiye hota hai. Mera overall impression yeh hai ki training thi magar mere liye wo sufficient nahin thi, aur onboarding process ek pump ka pump tha jo kabhi kabhi afsos hota raha ki zyada samajh nahi paayi.