Wish there was more guidance, had to figure out most stuff myself

Wish there was more guidance, had to figure out most stuff myself

Looking back, I found the whole sales and signup process quite frustrating. There was very little hand-holding or step-by-step explanation before purchase. I was left to guess how to set up the software and start using the calling tools and database features. While the billing system was straightforward enough, understanding how the training worked and what the ongoing requirements would be was not clear at all. The online info was basic, so I spent a lot of time trying to piece things together on my own after signing up. Honestly, if I were to advise a friend, I’d tell them to prepare for a lot of independent learning because the pre-purchase experience didn’t make it easy at all.