Wish there was a faster start — overall good though
I first signed up to check if the WFHI sales software would actually help me manage contacts efficiently, and I appreciate how straightforward their access system was on paper. But I found myself repeating some steps during onboarding, like re-entering a few details that ideally should have stayed saved as I progressed. That bit added a bit of waiting that slowed what was otherwise a smooth setup. Besides those small hiccups, the software itself felt pretty intuitive, and their dialer worked without hiccups throughout the week I tried it. I wish the automatic updates didn't restart the software during calls, which interrupted my workflow more than I expected. Still, the telephonic support was quick when I needed it, providing clear answers without long hold times. Signing up and paying also went down without a fuss, the invoice was clear and easy to understand, which I liked a lot. In the end, while the workflow could use less repetition and less waiting in those early steps, the core features work well and the customer service stands out positively. I'll keep using it but hope for a quicker onboarding next time.