Wish there had been a bit more follow-up support
I went through the training and onboarding process pretty smoothly, and honestly, it covered a lot more than I thought it would. The step-by-step walkthrough helped me get familiar with the software’s interface and basic features without feeling overwhelmed. The trainers were clear and relaxed, which made it easier to ask questions right there and then. I did lean a little on the resources provided, like the video tutorials and FAQs, which were super handy for quick refreshers. Now that I’m past the first few stages, I feel pretty confident using the calling tools and dialer day to day. Plus, the way the database integrates with the rest of the workflow is just about perfect for keeping everything organized. What I found myself missing was a bit of ongoing check-in or a quick refresher as I started using the system more independently. Sometimes I wondered if I was using all the features right or missing shortcuts that could save me time. So yeah, I might want to reach out for help again down the line even though the initial sessions were really good. Signing up and handling payments was hassle-free, so I’m glad that part was smooth right from the start. It’s a solid setup, and I’d say it’s more about building confidence than fixing anything broken. I’m looking forward to settling in more comfortably and maybe tapping support if I get stuck again.