Wish the software was more intuitive, had to figure out a lot myself
I found the WFHI software quite challenging to navigate initially. There was a significant amount of trial and error as I worked my way through the onboarding process entirely on my own. The dialer and database features were not very intuitive, so I spent a frustrating amount of time trying to understand how everything fit together. Automatic updates happened, but they didn’t simplify learning the software’s complex features. I was expecting more guidance through training or a better onboarding flow because ultimately, I ended up handling much of it without assistance. The sign-up and payment process was clear, but that was about the only easy part. Overall, it took far more effort to make this software usable than I had anticipated, and I felt unsupported during many stages of setup and initial use.