Will use support again but hope to need it less
Throughout my time with the WFHI services, the telephonic support was generally helpful when I reached out, which was reassuring. They were patient and walked me through some complex features I hadn’t fully understood during training. On the other hand, I found that needing their help a bit frequently suggested the software's interface could be more intuitive. Still, I appreciated that the team was available and responded quickly, which reduced frustration. The billing and invoicing processes were clear and easy to navigate, so I didn’t have to bother support about that. Overall, while I hope to become more independent and learn to use the tools without needing much assistance, I wouldn’t hesitate to call support again when necessary because the experience was positive enough to encourage me to stick with the platform.