Will try your sales process again despite a few delays
I want to say upfront to WFHI that while the sales and pre-purchase experience did involve some waiting, I would still consider using your services again. Initially, the process took longer because I had to repeat some of the details about my intended workflows and software needs multiple times to different representatives. That was a bit frustrating, as I had hoped for a more streamlined conversation. Also, some of the waiting periods between getting responses or follow-up calls tested my patience. However, I appreciated that you responded with clarity and willingness to assist, even though it sometimes required a second or third explanation. The gradual updates on sign-up and billing after sales were helpful and kept me in the loop. Overall, I feel confident enough to try going through your sales process again in the future because the support team seems committed to helping, even if there were delays. It’s not perfect, but it’s workable.