will probably reach out again next time
I barely had to wait or ask for much help while going through the signing up and initial sales process, which was nice. The info was laid out pretty clearly on the website and the dashboard. But I can see how some parts might need clarifying again next time I look at upgrading or changing plans. It felt like a smooth experience overall though, so that’s a plus. I didn’t feel pressured in any way, and everything was fairly straightforward. I guess my one minor note is that it wouldn’t hurt to have a little more detail on some of the invoicing options, because I was a little unsure about how the payments would be scheduled at first. That said, the call support answered my questions easily enough. So for the next time, I wouldn’t hesitate to reach out if I wasn’t fully clear on something, but I think I’ll mostly be fine managing things on my own. Overall, a pretty decent start to using their software, and if I need some guidance later, their team seems reachable and helpful.