Will probably need a hand again, but got through this time
I went through the training and onboarding process, and while I got the hang of most of it eventually, I’m fairly sure I’ll need help next time too. Some parts of the training were very clear, especially the invoicing setup and payment processes, which went smoothly. But then other parts, like using the dialer efficiently and managing the database features, felt a bit complicated. It wasn’t bad, just not as intuitive as I expected. I called support a few times and they helped, but I think without that help, I might have been stuck for longer. So the outcome is that I’ve made it work for now, but I’m not confident I can jump right back in without some assistance next time.