Will not use again due to payment mismatch
I signed up with the software expecting billing to match my actual working hours more closely, but it did not. The invoicing was regular but the hours charged seemed fixed or arbitrary, not reflecting the flexibility I wanted. I tried to understand the payment system during onboarding, but the dashboard and reports didn't clarify how the billing period was calculated. Support was reachable by phone, yet their explanations were standard and did not address my concern about precise hour tracking. Automatic updates did not help, and I felt stuck with unclear invoices. I do not plan to use this service again because the payment process did not fit my working pattern or billing expectations. The purchase and payment process itself was straightforward, but the alignment with hours worked was not accurate, which leaves me frustrated.