Will not try again because the system was confusing from start
I found the wording and labels used on the WFHI software to be very confusing. During sign-up, the options were unclear and I had to spend too much time guessing which button to click next. The training materials did not help because they used terms that did not seem to match what was on the screen. I also found the onboarding flow difficult to follow because the instructions were vague and sometimes contradictory. Even the dialer and database features had labels that did not make sense to me and weren’t explained properly. I tried contacting support but their responses were slow and not very helpful. The invoicing and payment sections had labels that I could not understand, which made me stop using the software altogether. Because of these issues with terminology and labeling, I don’t think I would sign up for these services again.