Reflecting back on my experience with the sales and pre-purchase process, I find myself leaning towa
Reflecting back on my experience with the sales and pre-purchase process, I find myself leaning toward needing some support again when I return. The team was professional and provided decent information, but there were moments I wished for clearer explanations of the software's advanced features. Signing up required navigating a few steps I hadn’t fully understood, and though the invoicing system did its job, the payment options seemed limited or less flexible than I expected. The dialer and calling tools, once set up, worked reliably during my use, which was a positive aspect I can appreciate. On the other hand, the database setup required several attempts to customize according to my workflow. Telephonic support was helpful but did not completely eliminate all my doubts. Overall, my verdict is that while the experience was adequate, I would plan to reach out again for guidance to smooth things over next time around. The system is usable but not always intuitive enough to go entirely solo without some assistance.