Will I do this again? Mostly yes, but might ask for support
When I first signed up for the software, I expected a fully guided experience with all onboarding steps clarified and explained in detail. What I got was mostly helpful instructions but also some parts where I had to figure things out on my own or call support for additional help. The invoicing process was smoother than I anticipated, so that was a nice surprise. However, during use of the dialer and database, I noticed a few updates that weren’t addressed in my training, which meant I had to spend a bit more time troubleshooting than expected. Overall, the sales process was decent but not perfect; I felt the balance between guidance and independent learning leaned towards the latter. If I had to do this all over again, I would probably go for it but prepare myself to spend some hours getting familiar with new features. I also think I’d need to call support again for clarifications because some of the automated updates didn’t always behave as predicted. So yes, I would do it again since the overall value justifies it, but being ready to ask for help is advisable.