Whole thing just felt totally confusing and frustrating
Honestly, from the start, the entire experience with WFHI support and communication left me feeling totally confused and frustrated. The explanations they gave were too vague, and I kept going in circles trying to figure out how to use the calling tools properly. I was stuck on understanding the database feature because every time I called, the telephonic support seemed rushed and sometimes gave contradictory instructions, which added to my irritation. Even after multiple follow-ups, nothing was clear, and I constantly doubted if I was doing the right setup. The automatic updates didn’t help either; they would suddenly change something without warning and then I had no clue why things stopped working as before. The invoicing and payment process was the only part that went smoothly, but overall it felt like nobody wanted to break down the steps patiently. I kept hoping the training materials or onboarding would make things easier, but they were so scattered and incomplete that I felt like I was wasting time. Just all in all, this whole thing felt like a chaotic mess and left me quite annoyed with how little clarity or guidance was provided.