Who this training and onboarding suits and who it might not
My experience with WFHI's training and onboarding was mixed. On one hand, the initial sessions provided clear instructions on how to use the core software features, including the dialer and database integration, which felt very helpful. The training covered troubleshooting basics, so when I ran into issues during setup, I was somewhat prepared, though the process was occasionally frustrating. However, I found the response time for telephonic support was slower than I'd hoped, and some parts of the onboarding did not fully anticipate errors I encountered, requiring me to reach out multiple times for clarity. For someone new to remote workflow tools, this program might be just about suitable but not ideally tailored to beginners who want step-by-step hand-holding. For users with some prior experience or patience for self-guided problem-solving, it should be manageable and quite useful. The invoicing and payment steps went smoothly, which was a relief after technical challenges.