who this suits or not: support gave me confidence
Hey so I wasn’t super sure in the beginning about how helpful the support would be but by the end of my experience I felt genuinely confident calling them whenever I ran into issues. The telephonic support felt very approachable and relaxed which made it easier to explain what I needed. If you’re someone who wants simple clear guidance without pressure this might be a good fit. On the flip side if you expect instant replies all day long this might not work so well since response times did vary. They handled invoicing and sign-up questions pretty seamlessly and regular updates meant the software kept improving without me needing to stress over anything. So yeah, for someone comfortable with remote software support that’s responsive but carries a bit of delay this is a solid option. I don’t think it’s for absolute beginners looking for nonstop hand-holding but if you can manage a bit yourself it really helps build confidence.