When things finally clicked on pre-purchase

When things finally clicked on pre-purchase

I found some parts of the pre-purchase path clear, but a lot of it I had to figure out myself without much guidance. The initial sign-up and invoicing process was straightforward, but the details about what the training exactly included took a moment to understand. There was a point where I wasn’t sure if the software features would match my workflow because the information was not fully spelled out. However, once I explored the dashboard and the calling tools during the trial phase, things clicked. That moment showed me how the product could fit my needs, even though upfront explanations were minimal. A bit more detailed info early on would be helpful, but overall, the moment I connected those dots was a positive shift.